Welcome to the international shopping guide for customers residing outside of Japan who wish to purchase Hikari Miso product(s).
Customers outside of Japan can also enjoy shopping at the Hikari Miso Official Online Shop.
*Please note: Only selected products are available for international shipping.
Shipping is limited to specific countries/regions.
こちらは海外在住のお客様にひかり味噌の商品をご購入いただくためのガイドページです。日本国外からもひかり味噌公式通販でのお買い物をお楽しみいただけます。
*一部商品、一部の地域のみご利用可能
How to use
- When you access hikarimiso.shop from outside Japan, the WorldShopping cart will be displayed automatically.
The cart will only appear for items that are available for purchase in your country.
- Click the “Add to Cart” button in the WorldShopping banner to add the item to your WorldShopping cart. You can then proceed to checkout.
For more details, please refer to the WorldShopping Guide.
WorldShoping Guide
Fee
WorldShopping will charge a 10% service fee on the “Total Product Price” as a purchasing fee.
After we deliver the product to WorldShopping, you will receive a separate payment request from them, which includes international shipping, handling, and any additional fees (if applicable).
For details, please refer to the WorldShopping Guide section titled “About Payment and Costs”.
Total Product Price = Product Price + Domestic Shipping Fee (within Japan).
Please check our FAQ section for information about domestic shipping fees.
Payment
WorldShopping will also handle the payment process on your behalf.
Please complete your payment according to the instructions in the payment request from WorldShopping.
For more details, please see: https://www.worldshopping.global/en/help/faq/
Order Cancellation
Since WorldShopping purchases items on behalf of customers, we are unable to accept any changes to the order (including cancellations or returns) once it has been placed.
We kindly ask for your understanding, and please be sure to confirm all product details before placing your order.
For more information, please see: https://www.worldshopping.global/en/help/faq/
If you receive any items that are missing or damaged, please contact WorldShopping customer support.
FAQ
- Can you offer gift wrapping?
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We are afraid that but we are unable to provide gift wrapping request, message card and or shopping bags for orders via WorldShipping.
- Can I use my Hikari Miso Online Shop membership points?
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Unfortunately, Hikari Miso Online Shop points are not available for orders via WorldShipping.
- Can I use shop coupons?
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Unfortunately, Hikari Miso Online Shop coupons are not available for orders via WorldShipping.
- I don't see the "Add to Cart" button.
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Here are some possible reasons:
- The items are out of stock.
- The items are not eligible for international shipping.
- How much is the shipping cost within Japan?
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Shipping fees in Japanese yen are as follows:
- For orders with a total product price of 3,980 yen(JPY) or more (tax included): Free shipping.
- For orders with a total product price under 3,980 yen(JPY) (tax included): 650 yen shipping fee (tax included)
These fees apply when ordering through WorldShopping.
- Can you ship to Japan?
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If you want your order shipped within Japan, please order directly from the Hikari Miso Online Shop without using the WorldShopping cart.
To do this, click “Ignore WorldShopping service” to disable the WorldShopping cart.
*Note: The “Close” button only minimizes the WorldShopping cart and does not disable it.
If you want to purchase directly from the Hikari Miso Online Shop, be sure to click “Ignore WorldShopping service.”
*Please note that payment methods and other procedures will differ for direct purchases. Check the domestic usage guide for details.
- Can you arrange for my order to be delivered to the hotel where I will be staying in Japan?
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Yes, we can ship to your hotel.
Please confirm with the hotel in advance that they can receive your package.
We are unable to accept responsibility for returns or lost items due to the hotel refusing delivery.
- How many days does it take from order to delivery?
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We ship within 5 business days (excluding weekends and Japanese public holidays).
Please note that during long holidays, processing may take additional time.
International shipping times vary depending on your location.
For more details, please check the WorldShopping Guide.
WorldShoping Guide
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